Return Policy – Easy, Clear & Hassle-Free
At South Beach Perfumes, we want every customer to shop with confidence. This Return Policy explains our guidelines for returns, refunds, and eligibility on authentic designer fragrances, including important details about condition requirements and processing steps.
We understand that buying fragrances online can be personal. That’s why we’ve created a clear and fair return process to ensure confidence with every order.
Return Window & Eligibility
We offer a simple, hassle-free 30-day return policy from the date of purchase for unopened products in original condition and packaging.
Not eligible for return or refund:
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Non-spray (splash) products
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Any item marked non-refundable in the product details
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Items that are opened, used, or not in original packaging/condition
International Orders (Final Sale)
All orders shipped outside of the USA are FINAL SALE and NON-REFUNDABLE.
Todos los pedidos enviados fuera de los Estados Unidos son venta final, sin cambios ni devoluciones.
How to Start a Return (2 Easy Steps)
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Email Us: Send your order number and reason for return to admin@southbeachperfumes.com
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Ship Your Return To:
SBP (Order #)
P.O. Box 441773
Miami, FL 33144
Tip: Include your order number inside the package for faster processing.
Refunds, Restocking Fee & Timing
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Shipping costs are non-refundable, including unclaimed, undelivered, or returned packages.
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Return shipping costs are the customer’s responsibility and are not reimbursed by South Beach Perfumes.
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A restocking fee will be deducted from your refund amount.
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Refunds are issued to the original payment method after inspection. Please allow standard bank processing times after we complete your refund.
Condition Requirements
Any merchandise that is not in its original condition and packaging is non-refundable. Please return items unused, unopened, and in sellable condition.
Customer Support
We’re here to help with any questions about our return policy, refunds, or exchanges.
Phone: 888-966-0947
Email: admin@southbeachperfumes.com
Please allow up to 5 business days for a reply.
Quality Assurance (Pre-Shipment Inspection)
Before shipping, each product is inspected and photographed to document its condition and is signed off by management. These images are saved to your order profile to ensure accuracy and protect both our customers and our team.
Return Policy – Frequently Asked Questions (FAQ)
Q: Can I return an opened item?
No. Only unopened products in original condition and packaging are eligible for return within 30 days of purchase.
Q: Are international orders returnable?
No. All international orders are final sale and non-refundable.
Q: Who pays for return shipping?
Customers are responsible for return shipping costs.
Q: Are shipping charges refundable?
No. Original shipping charges are non-refundable, including unclaimed or undeliverable packages.
Explore our collection of authentic fragrances or learn more about our commitment to quality and customer satisfaction.
👉 Browse our collection of men’s colognes to find fresh, woody, and long-lasting scents for any occasion.
👉 Discover our wide range of women’s perfumes, from floral and fruity to warm and sophisticated fragrances.
👉 Shop our best-selling fragrances loved by customers for their quality, performance, and value.
👉 Still deciding? Read real feedback on our customer reviews page to see why shoppers trust us for authentic fragrances.