Return Window & Eligibility

We offer a simple, hassle-free 30-day return policy from the date of purchase for unopened products in original condition and packaging.

Not eligible for return or refund:

• Non-spray (splash) products

• Any item marked non-refundable in the product details

• Items that are opened, used, or not in original packaging/condition

International Orders (Final Sale)

All orders shipped outside of the USA are FINAL SALE and NON-REFUNDABLE.

Todos los pedidos enviados fuera de los Estados Unidos son venta final, sin cambios ni devoluciones.

How to Start a Return (2 Easy Steps)

1. Email Us: Send your order number and reason for return to admin@southbeachperfumes.com

2. Ship Your Return To:
   SBP (Order #)
   P.O. Box 441773
   Miami, FL 33144

Tip: Include your order number inside the package for faster processing.

Refunds, Restocking Fee & Timing

• Shipping costs are non-refundable, including unclaimed, undelivered, or returned packages.

• Return shipping costs are the customer’s responsibility and are not reimbursed by South Beach Perfumes.

• A restocking fee will be deducted from your refund amount.

• Refunds are issued to the original payment method after inspection. Please allow standard bank processing times after we complete your refund.

Condition Requirements

Any merchandise that is not in its original condition and packaging is non-refundable. Please return items unused, unopened, and in sellable condition.

Customer Support

We’re here to help with any questions about our return policy, refunds, or exchanges.
Phone: 888-966-0947
Email: admin@southbeachperfumes.com

Please allow up to 5 business days for a reply.

Quality Assurance (Pre-Shipment Inspection)

Before shipping, each product is inspected and photographed to document its condition and is signed off by management. These images are saved to your order profile to ensure accuracy and protect both our customers and our team.

❓Return Policy – Frequently Asked Questions (FAQ)

Q: Can I return an opened item?
No. Only unopened products in original condition and packaging are eligible for return within 30 days of purchase.

Q: Are international orders returnable?
No. All international orders are final sale and non-refundable.

Q: Who pays for return shipping?
Customers are responsible for return shipping costs.

Q: Are shipping charges refundable?
No. Original shipping charges are non-refundable, including unclaimed or undeliverable packages.