In order to return your merchandise, you must obtain an RMA (Returned Merchandise Authorization) number from our customer service department by either phone or email.
Please be aware that some products do NOT qualify for return or refund such as non spray products (splash) and products that indicate in the product details non-refundable.
Any merchandise that is not in its original condition and packaging is non-refundable.
You may return any product within 30 days from the date of purchase and will receive a full refund. This does not include any shipping or gift wrapping charges. All shipping costs are non-refundable for unclaimed, undelivered or returned packages unless South Beach Perfumes has made the error. Any shipping costs incurred to return the merchandise will not be refunded by South Beach Perfumes.
Customer Service Department:
Phone Number: 888-966-0947
***Please note that prior to shipping the products ordered, each product is inspected and a photo is taken of the product's condition which is saved to the order profile. Inspection of the product is signed off by management.